First Progress Reviews

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Customer service

Excellent service, this has truly helped me build my credit. Even though I have unsecured cards, I still keep this one

User's recommendation: This has helped me build my credit, I would recommend this to anyone needing to establish credit.

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ID
#3039541 Review #3039541 is a subjective opinion of poster.
Location
Cedartown, Georgia

About my card

I have called them 2 times and have not had any problems they helped me every time with what I needed.
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ID
#3037112 Review #3037112 is a subjective opinion of poster.
Location
Plano, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ping xe tarjetas de creditob

Como puedo activar mi silbidsobredosise tarjeta para vainaer utilizar nibtarjeta por favor labtarjeta terminacion y poner saldo disponible en mi app

User's recommendation: Solicitud de ping.

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ID
#3030764 Review #3030764 is a subjective opinion of poster.
Loss
$2000
Preferred solution
Solocitar ping y alta de tarjeta
New Reviewer

Cancel card

Fees are WAY too high. It also takes extremely too long for payments to process. As soon as I started using this card, I also found out that several merchants would not accept this card.

User's recommendation: It’s possible to acquire this card but the balance is so low you’re constantly making payments several times per month.

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ID
#3027998 Review #3027998 is a subjective opinion of poster.
Location
Hermitage, Tennessee

My money

It *** it take 3 weeks for a payment to go through what's the point in a credit card if when there is a need for it ur money ain't available

User's recommendation: Don't use.

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ID
#3027419 Review #3027419 is a subjective opinion of poster.
Location
Orlando, Florida
Pros
  • I have a credit card
Cons
  • Entire company
  • Trash

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Verified Reviewer
New Reviewer
First Progress told me I was approved when I had applied online.. totally approved and all I needed to do is send the deposit to fund my secured credit.. after I sent in the deposit then they sent another text saying they can send the card 7 days faster for an...
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ID
#3025474 Review #3025474 is a subjective opinion of poster.
Location
Lawrenceville, Georgia
New Reviewer

I never received my first progress card

I had $200 taken from my account towards deposit on first progress credit card but have not received my card and its been a month please let me know what to do thanks
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ID
#3025185 Review #3025185 is a subjective opinion of poster.
New Reviewer

Why did my credit score go down before payment due

I received a notice that my credit score dropped. When reviewing it it said from first progress, so then I went to first progress website looked at my due date and it's not till November 24th and it's still October as you can see I'm mad about this

User's recommendation: Pay it off way days after using it.

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ID
#3024671 Review #3024671 is a subjective opinion of poster.
Cons
  • Reports inaccurate information
  • Negative marks on credit
  • Issues with accessing account
Preferred solution
My 39 points back on my credit report
New Reviewer

Did not receive my credit card in the mail

I am now in default on payment to a card I have not received. My credit is in free fall and I have zero contact info I have tracked down an email in August stating my card should be delivered 7-10 days after being accepted. I am so angry at kredit karma for their *** poor advertisment smells more like malware. Beyond pissed,how many of you have the time or patience to track down this sort of b.s. I don't even know who to contact . When I do damned if I can contain myself . I smell an episode similar to contact with a cell carrier.

User's recommendation: Just don't do it.

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ID
#3024663 Review #3024663 is a subjective opinion of poster.
Location
Phoenix, Arizona

Haven't received card

Please re-send card to address: 2800 S. Mendenhall Rd #31 Memphis TN 38115 My credit report saying I have the card but I don't have it
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ID
#3023096 Review #3023096 is a subjective opinion of poster.
Location
Atlanta, Georgia

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New Reviewer

Cannot recover mu password

I need to reset my password, but I am having trouble answering the security questions. I dont think I ever logged into online customer access before. So, when I try to answer these questions, they are invalid. Please help.
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ID
#3022938 Review #3022938 is a subjective opinion of poster.
Cons
  • Difficult online access
Preferred solution
Help with logging into customer online access.
New Reviewer

My credit rating dropped by 67 points and I only just got the card and only used it once!! WTF!!!

Your company is a scam that prays upon the poor. If my credit score doesnt go up the 67 points you hit me with based on my first purchase, which I just payed in FULL a week after the purchase was made: I WILL SUE and seek or create a class action suit to hold this company accountable for its fraudulent practices.

User's recommendation: NEVER USE THIS COMPANY, they damage you’re credit!!!

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ID
#3021709 Review #3021709 is a subjective opinion of poster.
Cons
  • Impossible to talk to someone about this issue they have
  • Havent recieved ny card
  • Destroyed my credit rating days after i used your card only once
Loss
$200
Preferred solution
To IMMEDIATELY remedy the credit hit of 67 points days after my first usage and get me out out this fraudulent contract without hurting my credit further. You prey on the poor

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Verified Reviewer
New Reviewer

I PAID FOR AN EXPEDITED DELIVERY OF MY CARD

I PAID FOR AN EXPEDITED DELIVERY OF MY CARD, but i have yet to see my card or able to reach a live person to give me an answer as to why i am being jacked around after i paid and ws approved over 2 weeks ago.
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ID
#3021499 Review #3021499 is a subjective opinion of poster.
Location
Austin, Texas
Cons
  • I still have not received my card i paid extra for rush delivery
  • Cant contact no account number or username that wasnt provided
  • Terrible customer service
Loss
$220
Preferred solution
Deliver product or service ordered
New Reviewer

Horrible

I went and did a recent application this month as a recommendation off Credit Karma. They couldnt even find my app but it shows as a hit in my credit!!!??

User's recommendation: Avoid! There are better creditors.

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ID
#3019907 Review #3019907 is a subjective opinion of poster.
Product
First Progress Credit Card
Cons
  • Impossible to talk to someone about this issue they have
Preferred solution
Apology
New Reviewer

Ii think First progress should have forgiveness for covid related issues

I called to ask for an extension on my bill. I very recently was quarantined with covid and had to max out my credit cards to pay for a motel to keep from getting my elderly parents sick. I am having a little trouble paying all my bills this month after being sick for three weeks. First progress offers no relief for their customers. They have no sympathy or compassion.

User's recommendation: I would not choose to get a first progress card again. Make sure you have an online account that you can pay bills from, otherwise the bill pay itself is nearly impossible. .

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ID
#3013954 Review #3013954 is a subjective opinion of poster.
Location
Shelbyville, Indiana
Preferred solution
Price reduction