First Progress Reviews

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Will not let me retrieve username/password

Need ny username and password
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ID
#1263718 Review #1263718 is a subjective opinion of poster.
Product
First Progress Account
Reason of review
Poor customer service
New Reviewer

Payment

Need to talk to someone
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ID
#1263191 Review #1263191 is a subjective opinion of poster.
New Reviewer

Card stollen

I have tried contacting your customer service and not able to get through for a full month now how am i able to cancel my card if no one answers to resolve this problem??
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ID
#1262893 Review #1262893 is a subjective opinion of poster.
Service
First Progress Customer Care
Reason of review
Poor customer service

I have not received credit card

I have not received my card yet
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ID
#1262176 Review #1262176 is a subjective opinion of poster.
Service
First Progress Shipping Service
Reason of review
Order processing issue

Pissed Off

I hit the wrong pin number and it put a hold on my acct. I tried to change my pin bc I couldn't reach any human! The live customer service was worthless after an hour waiting. Mabelyn said send in social security card, bill and license!??? For what??? Horrible! Service! The Supervisor Sara was no help either! They are located out of Tennessee! Worst service and card!!!
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ID
#1261677 Review #1261677 is a subjective opinion of poster.
Service
First Progress Customer Care
Reason of review
Poor customer service
New Reviewer

Not satisfied, application filled out with deposit made.

Applied with $200 deposit for card, also a fee to have card rushed if approved. But this was all done 3 days ago , and no notice of approval or not.
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ID
#1261466 Review #1261466 is a subjective opinion of poster.
Service
First Progress Customer Care
Reason of review
Order processing issue
New Reviewer

Horrible

First Progress - Horrible
First Progress - Horrible
No one answered, I sent my payments days ago and still not received I did online bill pay
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ID
#1261191 Review #1261191 is a subjective opinion of poster.
Reason of review
Problems with payment
New Reviewer

Paybill

Send me my 2000 dollars and cancel the card You put a blemish on my credit for a lost 39 dollars and on top of that charged me an additional 27 dollar late fee Look at my payment history Always paid Miss one and I’m raked over the coals Send me my 2000 dollars and cancel my card ASAP!
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ID
#1260940 Review #1260940 is a subjective opinion of poster.
Product
First Progress Credit Card
Reason of review
Problems with payment
New Reviewer

I lost my card. And I need a new one.

I lost my card two days ago i didnt report it lost rite away because i thought i had only misplaced it but i cant find it anywhere and need a new one immediately
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ID
#1260935 Review #1260935 is a subjective opinion of poster.
New Reviewer

Refund

Was declined back in 28 Aug 2017 for $469.95(USD). I never received my refund
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ID
#1260081 Review #1260081 is a subjective opinion of poster.
Reason of review
Problems with payment

First Class Joke

I sent my 200.00 to improve my credit score. Used the first progress credit card twice. On my second attempt to use the card, I accidentally used the wrong pin #. It automatically canceled my card. Spoke to customer service they told me I would need to send proper verification to reopen the account. SS, ID, and a utility bill. By fax, this is 2018 who is actually still using fax machines. Long story short 5 days later when I had time to fax, I called requesting the fax # they said my account was closed. Why was I not notified? I made a payment the day before on a damn account that was closed . TF. So where is the remaining money from my account and my payment I made the day before. Absolutely horrible company
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ID
#1259622 Review #1259622 is a subjective opinion of poster.
Product
First Progress Account
Reason of review
Poor customer service
New Reviewer

Horrible

Everything about this company is horrible ive had this credit hard for a while now my payments are ontime but its showing up on credit karma as late {{REDACTED}} if yall dont correct it or reach out to my asap
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ID
#1259403 Review #1259403 is a subjective opinion of poster.
Reason of review
Problems with payment
New Reviewer

Haven't received my card yet

I paid to have the card expedited haven’t heard anything don’t understand why I paid the fee once I receive card I’ll pay my deposit as well
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ID
#1259391 Review #1259391 is a subjective opinion of poster.
Service
First Progress Shipping Service
Reason of review
Order processing issue
New Reviewer

I would like to cancel my application

Someone ordered a credit card without my consent
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ID
#1257016 Review #1257016 is a subjective opinion of poster.
New Reviewer

Charges

First Progress - Charges
i am not a customer of yours my card had been charged 29.95 i want it removed immediately.
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ID
#1256803 Review #1256803 is a subjective opinion of poster.
Service
First Progress Customer Care
Reason of review
Problems with payment