First Progress Reviews

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New Reviewer

Return my money

Never recoved my card so i want my money back riggt now ,
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ID
#1235253 Review #1235253 is a subjective opinion of poster.
Location
Vestavia Hills, Alabama
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Terrible

They took my money and never gave me a account number IAM trying to get in contact with them they won't allow it
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ID
#1235182 Review #1235182 is a subjective opinion of poster.
Product
First Progress Account
Reason of review
Problems with payment
New Reviewer
First progress promised me 251.00 that THEY OWE ME, that I never got after several promises I had my card closed with first progress, but still had them on my bill payment with my bank. I was attempting to send a payment off to someone else, and ended up selecting the...
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ID
#1234741 Review #1234741 is a subjective opinion of poster.
Product
First Progress Account
Cons
  • Everything about my experience was horrible
  • Not getting my money back and your toll free number disconnected
  • I feel this is nothing more than a scam
Reason of review
Poor customer service
Loss
$251
Preferred solution
Full refund

Total interest scam!

I used the pmt choice given on the web page on 4/5/18 and bill due on 18th. The service took from my acct on 6th and supposed to post on 11th. As that day came and went,several attempts to get answers as reason for no money? I finally contacted my bank and froze pmt. That got a live ph.call. Anyway, 17mins past due the money magically post. I,figure that if its delayed," nor,our fault". Or contact them for answers you never get, i cut the card up.
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ID
#1233660 Review #1233660 is a subjective opinion of poster.
Service
First Progress Banking Service
Reason of review
Poor customer service

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Update by user May 14, 2018

I did manage to get the information that I sought concerning the company, and the fees they charged me on my own, as the company did not respond to any of my attempts to reach them directly. I paid what turned out to be not a false charge, but a yearly service charge,...

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1 comment
#1463701

I was asked for further information about First Progress by Email today, but I do not know if they even have a Twitter account, nor the names of their competitors.That was kind of the point of my complaint to begin with, that this company goes to great lengths to make themselves difficult to reach!!

Resolved
ID
#1233508 Review #1233508 is a subjective opinion of poster.
Product
First Progress Credit Card
Pros
  • Idea of rebuiding my credit
Cons
  • Impossibility of reaching a representative for answers
  • Really bad experience
  • Difficulty in reaching support for help
Reason of review
Pricing issue
New Reviewer

I want my money back

I want my money back. Now my son was playing with my phone and accidentally bought this
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ID
#1230388 Review #1230388 is a subjective opinion of poster.
Reason of review
Problems with payment
New Reviewer

Mad that my card is new and got declined

Card declined had it for only 2 days
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ID
#1226617 Review #1226617 is a subjective opinion of poster.
Location
Midland, Texas
Product
First Progress Credit Card
Reason of review
Problems with payment
New Reviewer

My refund

I closed my account and was supposed to be sent my deposit.but I haven't got it. My new address is 4125 nw 28th st okc,ok 73107. My old address was 625 nw 21st st okc,ok 73103. My number is 405414****. My name is Amber joy. I can't remember my account number.
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ID
#1223384 Review #1223384 is a subjective opinion of poster.
Service
First Progress Customer Care
Reason of review
Problems with payment
New Reviewer

I have not revived my card

I was emailed on 3 20 2018 said ive been aproved and card eas mailed and i pre paided for card.
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ID
#1222335 Review #1222335 is a subjective opinion of poster.
Reason of review
Problem with delivery
New Reviewer

Credit card

checking on my appercation that i applyed for
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ID
#1221736 Review #1221736 is a subjective opinion of poster.
New Reviewer

Bad theifs

Stole my moneyi tired calling for two weeks now
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ID
#1219753 Review #1219753 is a subjective opinion of poster.
Location
Harrisburg, Pennsylvania
Reason of review
Problems with payment
New Reviewer

Not answering phones

Been calling for hours and haven’t spoken with anybody
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ID
#1219555 Review #1219555 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Awesome

I needed help and they helped me
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ID
#1218181 Review #1218181 is a subjective opinion of poster.
Reason of review
Good customer service
New Reviewer

Behind the times

First Progress gave me a card when no one else would. I paid an extra $20 to be able to receive my card before I finished funding my security deposit, so that was great. However, they are not equipped to do business in the 21st Century. They do not accept payments online or automatic payments. You must use your bank's bill pay feature or pay $10 every time you call to make a payment over the phone. Usually, people who need secured cards have bad credit, which usually means they are broke. Why would anyone pay you to accept their money? That borders on predatory lending. For this reason, I will be paying off my balance and closing my card account. Besides, I have unsecured cards now and no longer need First Progress.
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ID
#1214835 Review #1214835 is a subjective opinion of poster.
Product
First Progress Credit Card
Pros
  • Gave me credit when no one else would
Cons
  • Charge you to pay them
Reason of review
Bad quality
New Reviewer

Terrible Rep

The female rep just hung up on me
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ID
#1214788 Review #1214788 is a subjective opinion of poster.
Reason of review
Poor customer service