Contact First Progress Customer Service
First Progress Phone Numbers and Emails
Toll-Free Number:
-
(888) 403-4783
Customer Service:
-
(866) 706-5543
-
(888) 796-6887
Legal:
-
(800) 695-0987Privacy Inquiries
First Progress Email:
First Progress Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
First Progress Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call First Progress is 8884034783. 92% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as First Progress may ask you for the following information to identify you as a customer: first and last name, social security number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
First Progress Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call First Progress is 8884034783. 92% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as First Progress may ask you for the following information to identify you as a customer: first and last name, social security number or address or zip code.
People call First Progress mainly because of cards, request for information, payments and charges.
29% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact First Progress is info@synovus.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
First Progress Website:
First Progress Help Center:
Corporate Office Address:
How Good is First Progress's Customer Service?
Summary of First Progress Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call First Progress?
Payments and Charges Question:
- “Trying to make a payment”
- “You guys took payment when my account balance was zero and now won't give me my money back”
- “Appearing on my credit report and I don’t have an account with them.”
Cards Question:
- “My card”
- “Lost my card”
- “Lost card in the mail”
Request for Information Question:
- “About my refund”
- “Questions about my account”
- “Information about my card”
Account Question:
- “Pay balance”
- “Trying to make account online and it won't let me saying my last four digits of my social security number is wrong”
- “It has the wrong number on my account so I can't create account”
Shipping and Delivery Question:
- “Still haven't received my replacement card”
- “My package havent arrived”
- “Didn't receive card”
Activation/ Cancellation Question:
- “Trying to activate my card”
- “Cancel credit card”
- “Need to cancel card”
Website/ Application Question:
- “Check application status”
- “New application how much is credit limit”
- “To finish my application”
Refund Question:
- “My money has not been refunded”
- “Have received my refund for my deposit.”
- “Refund of deposit”
Return/ Replace Question:
- “Change address”
- “Change of address”
- “Change of address - New york state option is unavailable”
Product/ Service Question:
- “Damaged card”
- “Problem with online”
- “Getting mail for one of your customers in error.”
Employment Question:
- “Pay off debt”
- “Pay off card”
- “Pay off balance”
Staff Question:
- “Customer service”
- “Costumer service”
- “Talk to customer service”
Other Question:
- “Hacer un pago”
- “5220”
- “Ayuda”
Compare First Progress Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.