Ask Community about First Progress

What is your fax number so I can send this complaint letter? It is either that or BBB, this company makes it extra hard to make payments especially on time.

I do not understand why they even closed my account, I am the one that put the money on there so why do you feel it is owed.

I know sounds like a dumb question but I am serious. Fax Number please anyone

This credit card company is fraudulent. I have not used this card in several months, yet they say that I owe them $98.

For what? Not using the card!? They have reported me to the credit bureaus as not paying for 30 days. I don't use the card!!!

Cancel the card. How do I cancel/close the card???

I paid my initial application funding amount of $400 on March 24, 2021. I've not received any information on when my card will arrive?

Today is March 27th?

I've tried calling your phone number, but i have a job, and i don't have the time to be on hold for over a hour? Can somebody answer my question?

i applied for a card and paid the $200 deposit the money was taken out of my bank account.I keep getting emails stating I need to pay the deposit in order to receive or activate a card.I can login or anything so can you please explain to me how this works or where my $200 went?

I opened a secure credit card with your company a while back I used it and had such a hard time paying my monthly balance because your company informed me that you could not pay over a phone when I had tried several times. And you do not have a app where you can sign in and just pay your credit card bill either.

Why is it so hard to pay a bill? And I closed my account months ago have not received any thing back yet I was told it should take up to 10 weeks i waited that and then some. I then called your company to ask about my deposit and spoke with a gentleman who informed me that coincidentally the same day I decided randomly to call was in deed the day the check for my $500 was supposed to be there. And told me to wait a few more days so I did so.

Now it’s 10 day later and I called and was told the check was sent on 12/23/30 it’s now 1/30/21 have not received my money. Where is it??

I got a receipt for a refund this morning around 9am. Thirteen hours later and I still haven't received any money.

I've had my card for about 5 months I use it sparingly for small purchases because im trying to build my credit. I pay $40 a month to first progress, but since receiving my card I have not gotten a single piece of mail from First Progress & I don't understand why.

I was told by customer service reps that they do not do letterhead letters requesting for an updated payment/statement? Is this true or are they just too sorry to email one out.

I’ve asked numerous of times to speak to the manager. I’m always placed on hold for a long period of time, and I end up hanging up. They would always say that I would have to wait till my statement is posted online or to receive the current statement in mail. The business that I’m trying to take take care of, can’t wait till their slow system posts my current statement.

A lot of secured card businesses have letterhead letters, so I’m just trying to figure out why this company doesn’t. It’s frustrating and highly upsetting that this company is a complete joke.

I sent the $200 when will I receive my card?

i just got the card in and i am trying to find out how i can pay online

Being charged late fees over and over on a yearly fee charge First Progress 23 hours ago Hi, i got the first progress to try to improve my credit. Sounded good in theory, but they have a $29.99 yearly fee.

In first billing it had yearly fee on the statement. I wasn't able to pay the first month, so next month I got a late payment charge on top of yearly fee. So i paid it, but they keep wanting the late charges also, and reporting to the credit reports I'm late, and adding more late fees that reducing my available credit, and my score is dropping. Does first progress Have an email address?

Phone number for cancelation department? Any suggestions to help my situation?

I just want my money back

FAX NUMBER PLEASE!!

Tryin to create online account, it will not accept it says my birthdate is incorrect, but the birthdate is correct. Can’t log in

You all have my deposit and I’m still waiting. No contact number listed for you all. Is this a scam??

I just need my refund

I put 200 dollars on card and havent recieved it either send card or return Money